At Belota, we are committed to providing customers with accurate, transparent, and highly useful information regarding industrial belts, pulleys, and power transmission components. Our content consultation policy is designed to ensure customers fully understand the product before making a purchasing decision.

1. Principles of Content Consultation

  • Honesty & Transparency: All technical details and product specifications are verified and cross-checked with official manufacturer documentation.
  • Clarity & Accuracy: Content is written in a clear, simple, and practical manner to help customers quickly identify the right belt for their application.
  • Customer-Centric Approach: Every recommendation is based on the customer’s actual usage, working environment, and power transmission requirements.
  • No Exaggeration: Belota is committed to providing accurate information without misleading claims or overstated benefits.

2. Scope of Consultation

Belota supports customers with:

  • Selecting the correct belt type (A, B, C, SPA, SPB, PJ, PK, etc.)
  • Identifying belt sizes from pulley specifications or old belt codes
  • Comparing brands (Gates, Bando, Optibelt, Megadyne, etc.)
  • Installation and maintenance guidelines
  • Optimized power transmission solutions for industrial, agricultural, and automotive applications

3. Information Sources

All consultation content is based on:

  • Official manufacturer catalogs and technical documents
  • Real measurements and data from Belota’s inventory
  • Standardized specifications from OEM systems
  • Practical knowledge from our experienced technical team

Belota does not use unverified or unreliable information sources.

4. Standard Consultation Process

Step 1: Receive Customer Request

Requests are accepted via hotline, Zalo, email, website, or directly at our warehouse.

Step 2: Identify Application & Technical Requirements

Technicians collect essential data such as:

  • Machine type – brand – model
  • Old belt code or measured size
  • Pulley diameter, rotation speed, power rating
  • Operating conditions (heavy load, heat, dust, chemicals, etc.)

Step 3: Recommend Suitable Products

  • Compare compatible belt models
  • Recommend optimal solutions based on durability, cost, and replacement availability
  • Suggest upgrade options if beneficial

Step 4: Provide Quotation & Technical Support

Clear and detailed quotations for each product code

Guidance on installation, belt tensioning, and maintenance

Step 5: After-Sales Support

Belota guarantees:

  • Warranty according to manufacturer standards
  • On-site technical support when required
  • Guidance on periodic checks and belt alignment
  • Exchange or returns for technical defects

5. Service Commitments

Belota ensures:

  • Honest, complete, and accurate consultation
  • 100% genuine products with transparent origin
  • A highly skilled technical team experienced across multiple industries
  • 24/7 support for customers operating continuous production lines

Belota is committed to delivering a professional, reliable, and comprehensive technical consultation experience throughout product selection, usage, and maintenance. With an expert technical team, a strict service process, and a wide range of genuine products, we strive to provide the most efficient and durable power transmission solutions for every customer. Belota doesn’t just supply products - we deliver reliability, longevity, and optimal performance for your entire system.